Hi, I'm Lisa.
I’m a Product designer who believes that great design starts with curiosity. I ask a lot of questions... It’s how I get to the heart of a problem and understand what really needs solving.
My approach is grounded in empathy and a genuine interest in user behaviour. I’m naturally curious (some may say nosey) and I’ve always been fascinated by what makes people tick - their motivations, frustrations, and the small details that shape their experiences.
For me, it's about more than creating something that looks good. It’s about understanding people, solving real problems, and designing with purpose.
I'm based in Essex and spent a few years living in Spain. Immersing myself in the language and culture taught me the value of listening, observing, and seeing the world from others' perspectives. I still enjoy keeping the language and experiences alive.
WHAT IT'S LIKE WORKING WITH ME
I can read and write fine, but when it comes to actually speaking, I freeze up. I don’t have anyone to practise with regularly.
Carrie Rendall
Product Manager
I can read and write fine, but when it comes to actually speaking, I freeze up. I don’t have anyone to practise with regularly.
Charlotte Halls
Head of Product Management and Digital Experience
I can read and write fine, but when it comes to actually speaking, I freeze up. I don’t have anyone to practise with regularly.
Jose Neto
Product Manager
VALUES THAT DRIVE MY WORK
Empathy first
Understanding people’s needs and perspectives drives every decision I make. I listen carefully and design with their experiences at heart.
Collaboration and respect
Great work happens when everyone feels heard and valued. I foster open, supportive teamwork where ideas can flourish.
Continuous learning
Design and technology are always evolving. I embrace new ideas, feedback, and experiences to grow and improve along the way.
Ask questions!
I ask a lot of questions and never assume I have all the answers. The best solutions come from truly understanding the problem.
Purposeful design
Every decision matters. I aim to create solutions that are meaningful, intuitive, and make a real difference for users.